Privacy Policy

At Vaultwise, we take your privacy seriously. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our services.

Information We Collect

We collect various types of information when you use our services, including:

• Personal Information: This includes your name, email address, phone number, business name, address, and other contact details you provide when creating an account or applying for a loan.
• Business Information: Details about your business such as registration documents, business structure, financial statements, bank statements, and other documentation provided during the loan application process.
• Financial Information: Information about your business finances, bank account details, transaction history, and credit history.
• Device Information: Information about the devices you use to access our services, including IP address, browser type, operating system, and device identifiers.
• Usage Information: Data about how you interact with our website and services, including pages visited, features used, and time spent on our platform.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and evaluate your loan applications
• Provide, maintain, and improve our services
• Communicate with you about your account and our services
• Send you marketing communications and promotional offers
• Conduct research and analytics to better understand our users
• Ensure the security and integrity of our platform
• Comply with legal obligations and enforce our terms

Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: We may share information with business partners to provide you with services that may interest you.
• Credit Bureaus: We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on applicable laws, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing of your information
• The right to data portability
• The right to withdraw consent at any time

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vaultwise Integrated Services Ltd.
123 Victoria Island Way
Lagos, Nigeria
Email: privacy@vaultwise.ng
Phone: +234 (0) 123-456-7890